Here is a list of Frequently Asked Questions. Click on a question for more information. If your question is still not answered, please fill out the email form on the right side of this page.
Northwest Designs Corporation promises to protect the personal information given to us by visitors to our website and information included on our electronic mail lists.DISCLOSURE OF INFORMATION: Northwest Designs does not sell, rent, loan, trade, or lease personal information collected on our website or included on our e-mail lists to any third party.ENFORCEMENT: If for any reason you believe that Northwest Designs has not adhered to these privacy principles, please notify us by e-mail at info@northwestdesigns.com, and we will endeavor to review and correct the problem promptly. Please use the words 'Privacy Policy' in the subject line.TERMS AND MODIFICATIONS TO PRIVACY POLICY: By using this website, you signify your agreement to the terms of our privacy policy. If you do not agree with these terms, please do not disclose any personal information through this site. Northwest Designs may modify this privacy policy at any time at its discretion and modifications are effective upon being posted on this site. You are responsible for reviewing this privacy policy periodically to ensure that you are aware of any changes to it. If you have any questions or concerns regarding privacy on the Northwest Designs web store, please contact us at info@northwestdesigns.com This policy was last updated on January 9, 2009.
If by chance we ship you the wrong item or the item is damaged when you receive it, we will accept your return within 30 days of purchase and issue you a full refund or exchange upon receipt (minus original shipping charges) under the following conditions: All clothing items must be unworn, unwashed and clean. You are responsible for all shipping charges at this point. We recommend sending all clothing items in some type of waterproof packaging or a well sealed mailer. There are no refunds or credits issued for Items damaged in shipping. We will only exchange for that same item. If your item arrives damaged or if we ship you the wrong item, we will provide you with return postage.
We use a variety of carriers for each shipping option. It is not possible to specify a preferred carrier when placing your order.
We charge a single flat fee for each shipment, plus additional, smaller fees for each item in that shipment. The total shipping charge will be displayed on the last page of the order form, before you submit your order.
Northwest Designs accepts American Express, Discover, Master Card, Visa, Visa Check Cards in U.S. dollars and drawn on a U.S. bank.
You can send a message to us using the form below. Please choose the appropriate subject before sending, and fill out all required fields.